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Engineered Intelligence is a newsletter for engineers and tech leads building AI into real-world systems—not just prototypes.

It’s written from the perspective of an engineering org: architecture, infrastructure, deployment, feedback loops, and how AI actually works when it’s handed to a team—not just a solo dev with a small project.

What you’ll find here:

• Practical write-ups on integrating AI into existing systems

• Stories from the field—wins, fails, rebuilds

• Insights from working with CX-heavy clients

• Playbooks for AI system design: from first prompt to production

• Frameworks for leading engineering teams through AI adoption

No hype. No magic. Just builds.

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About the author:

I’m Chris. I lead a team of Engineers at XtendOps. We work at the edge of AI and customer experience—shipping tools that touch sales, support, and operations teams. We’ve broken things. We’ve fixed them. This is where I share what we’ve learned (and what we’re still figuring out).

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